Cookie Policy — BigGeo Global Inc.
INTRO

Introduction

This Cookie Policy explains how BigGeo Global Inc. ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website or use our services. When you visit our website, we will ask for your consent to use non-essential cookies through our cookie consent banner. You may accept all cookies, reject non-essential cookies, or manage your preferences at any time. For users located in the European Union or European Economic Area ("EU/EEA"), your consent is obtained in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the ePrivacy Directive. Essential cookies do not require your consent as they are strictly necessary for the operation of our website.

01

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies enable a website to recognize your device and store information about your preferences or past actions.

02

Types of cookies we use

1. Essential Cookies

These cookies are necessary for the proper functioning of our website and services. They enable you to navigate our website and use its features, such as accessing secure areas or making transactions. Without these cookies, certain parts of our website may not function properly. Lawful basis: Strictly necessary for the provision of the service; no consent required.

2. Analytical/Performance Cookies

These cookies allow us to analyze how visitors interact with our website, including which pages are visited most frequently and how users move around the site. The information collected by these cookies is aggregated and anonymous, and it helps us improve the performance and usability of our website. Lawful basis: Legitimate interests (users outside the EU/EEA); consent required for EU/EEA users prior to placement.

3. Functionality Cookies

These cookies enable our website to remember choices you make (such as your language preference or login credentials) and provide enhanced features tailored to your preferences. They may also be used to provide services you have requested, such as live chat support. Lawful basis: Consent required for EU/EEA users prior to placement, in accordance with the ePrivacy Directive. For users outside the EU/EEA, BigGeo relies on legitimate interests where the functionality cookie is necessary to deliver a service you have requested, or consent where it is not strictly necessary.

4. Targeting/Advertising Cookies

These cookies may be used to deliver advertisements that are relevant to your interests based on your browsing habits and demographic information. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Lawful basis: Consent required for all users, including explicit opt-in consent for EU/EEA users prior to placement. These cookies will not be placed without your prior affirmative consent.

5. EU/EEA Users — GDPR Cookie Consent

If you are located in the EU or EEA, the following applies to BigGeo's use of cookies on your device.

  • Cookie consent banner. When you first visit our website, you will be presented with a cookie consent banner that allows you to accept, reject, or customise your cookie preferences. Only essential cookies will be placed prior to your consent. All other cookie categories require your explicit opt-in before being activated.
  • Withdrawing consent. You may withdraw or change your cookie consent at any time by clicking the "Cookie Preferences" link in the footer of our website, or by contacting us at privacy@biggeo.com. Withdrawing consent will not affect the lawfulness of any processing carried out prior to withdrawal.
  • Cookie retention. Cookies are retained for the durations specified in our cookie preference manager. Essential cookies are session-based or retained for the minimum period necessary for their function. Non-essential cookies are retained only for the period you have consented to.
Cookie Type Maximum Retention Period
Essential (session)Session duration only
Essential (persistent)Up to 12 months
Analytical/PerformanceUp to 24 months from placement
FunctionalityUp to 12 months from placement
Targeting/AdvertisingUp to 12 months from placement

Exact retention periods for each individual cookie are available in our cookie preference manager, accessible via the "Cookie Preferences" link in the footer of our website.

  • EU / EEA Representative. BigGeo's designated EU / EEA Representative under Article 27 of the GDPR is: Verasafe.
    https://verasafe.com/public-resources/contact-data-protection-representative
    Telephone at: +420 228 881 031 or at: +44 (20) 4532 2003.
    Alternatively, VeraSafe can be contacted at:

    VeraSafe Netherlands BV

    Keizersgracht 555

    1017 DR Amsterdam

    Netherlands

    VeraSafe United Kingdom Ltd.

    37 Albert Embankment

    London SE1 7TL

    United Kingdom

  • For any questions about our use of cookies or to exercise your data subject rights under the GDPR, please contact us at privacy@biggeo.com or refer to Section 13 of our Privacy Policy at biggeo.com/legal/privacy-policy.
03

Third-party cookies

We may allow third-party service providers to use cookies on our website. These currently include: (a) Stytch — authentication and identity management cookies used to manage user sessions and OAuth authentication. Stytch's privacy policy is available at https://stytch.com/privacy; (b) Google Maps Platform — cookies placed in connection with geocoding and map rendering functionality. Google's privacy policy is available at https://policies.google.com/privacy; (c) Analytics and infrastructure providers — aggregated, anonymised analytics cookies used for service improvement; and (d) Stripe - authentication and identity management cookies used to manage user sessions. Stripe's privacy policy is available at https://stripe.com/privacy. A current list of third-party cookie providers is available in our cookie preference manager and upon request at privacy@biggeo.com. Third-party cookies are governed by the respective privacy policies of those third parties. BigGeo does not control third-party cookies and is not responsible for the privacy practices of third-party providers.

04

Managing cookies

You may choose whether or not to accept cookies and may control how they are used through your browser settings. Most web browsers allow you to manage your cookie preferences through their settings. You can choose to accept or reject cookies, delete specific cookies, or set your browser to notify you when a cookie is being sent. Please note that if you choose to disable cookies, certain parts of our website may not function properly. EU/EEA users may also manage their cookie preferences at any time through our cookie preference centre, accessible via the "Cookie Preferences" link in the footer of our website. Withdrawing consent for non-essential cookies will not affect your ability to use the core features of our website. EU/EEA users may also exercise their right to object to processing of personal data based on legitimate interests under Article 21 of the GDPR by contacting privacy@biggeo.com or by adjusting their preferences in our cookie preference centre. See Section 13.4 of our Privacy Policy at biggeo.com/legal/privacy-policy for full details of your GDPR rights.

05

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date. Where changes are material — including changes to the categories of cookies used, the third parties with whom cookie data is shared, or the lawful basis for processing — BigGeo will notify EU/EEA users by email at least 30 days prior to the changes taking effect and will obtain fresh consent where required by the GDPR or ePrivacy Directive. We encourage all users to review this policy periodically for the latest information about our use of cookies.

06

Contact us

If you have any questions or concerns about our Cookie Policy or our use of cookies, please contact us at privacy@biggeo.com.

For EU/EEA-specific privacy and cookie enquiries, you may also contact BigGeo's EU / EEA Representative:

Verasafe
https://verasafe.com/public-resources/contact-data-protection-representative
Telephone at: +420 228 881 031 or at: +44 (20) 4532 2003.
Alternatively, VeraSafe can be contacted at:

VeraSafe Netherlands BV

Keizersgracht 555

1017 DR Amsterdam

Netherlands

VeraSafe United Kingdom Ltd.

37 Albert Embankment

London SE1 7TL

United Kingdom