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Privacy Policy

Effective date: 10/01/2023

Welcome to BigGeo Inc., your trusted provider of DGGS Solutions. At BigGeo, we are deeply committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data within the context of our DGGS solutions and services. By using our services, you signify your consent to the practices detailed in this policy.

Information We Collect

1.1. Personal Information: This category includes data that can identify you, such as your name, email address, and contact details, which you provide when you register for our services, request assistance, or engage with us in various ways.

1.2. Usage Information: We collect data concerning how you interact with our services, including your IP address, device information, browser type, pages visited, and usage patterns. We utilize cookies and comparable tracking technologies for this purpose.

1.3. Location Information: In specific situations, we may collect location data if you enable this feature on your device or when it is necessary for our services.

1.4. Customer Data: If you are a customer using our DGGS solutions, you may provide us with data for processing and analysis as part of our services. We treat this data as confidential and process it in accordance with your instructions.

How We Use Your Information

2.1. Service Delivery and Enhancement: We use your data to provide our DGGS solutions, improve our products, and develop new features and services.

2.2. Customer Support: We may use your information to provide customer support, respond to inquiries, and address any issues you may encounter while using our services.

2.3. Communication: We may send you service-related updates, promotional materials, and other information, which you can opt out of at any time.

2.4. Analytics and Research: We analyze usage patterns to enhance our services, troubleshoot problems, and conduct research to improve the quality of our solutions.

How We Share Your Information

3.1. Service Providers: We engage third-party service providers to assist us in delivering our DGGS solutions, and they may have access to your information for this purpose.

3.2. Legal Compliance: We may disclose your information in response to a legal request, to comply with applicable laws and regulations, or to protect our rights and the rights of our users.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Data Security

We take data security seriously and employ industry-standard measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage is entirely secure, and we cannot guarantee the security of your data.

Your Choices

You have options regarding the collection, use, and sharing of your information:

5.1. Account Information: You can review, update, or delete your account information at any time by contacting us.

5.2. Communication Preferences: You can opt out of receiving promotional emails by following the instructions in those emails.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to this privacy policy

We may update this Privacy Policy from time to time, and the most recent version will be posted on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at admin@vividtheory.com.